Most the call-outs we receive are for emergency locksmith services, following a break-in or damage to locks, sometimes people locking themselves out of properties, or even losing their keys and needing to get inside their home or business. In these instances, we offer a ‘20-minute guarantee service’ 24 hours a day.
That means, if we can – we will reach you within 20 minutes if you live in the boroughs of West London, namely Hillingdon, Hounslow, Ealing, Harrow, Brent, Hammersmith, Kensington or Richmond. If we can reach you within 20 minutes, we will confirm this on the phone to you before you accept the callout and fee we quote.
We do not have any hidden fees either, the price we quote on the callout, is the price you pay, the only exception to this is if the work required changes in scope to what has been described.